Repair form

Address
Delivery address
Contact
Your e-mail address is required! We will keep you informed by email about the status of the repair of your device.
Device
Please unlock your device before sending it or enter your device PIN in this field. This is necessary for a complete check of the device. Otherwise your device will have to be reset, which will result in the loss of your data.
For handsets, the IPUI is located below or next to the battery, and for DECT base stations (e.g., the N870 IP), the MAC address is located on the back. The IPUI is 10 characters long, and the MAC address is 12 characters long.
You can also find the IPUI on a handset by using a key combination. To do this, go to the phone’s menu and enter *#06#. The IPUI will be displayed on line 1.
Please enter one of the numbers WITHOUT spaces or special characters!
 
Consent / data processing
* Mandatory fields